Privacy Policy

Tees Meat & Groceries UK respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following information when you use our website:

• Personal details (name, email address, phone number, billing and delivery address)

• Account information (username and password)

• Payment details (processed securely via third-party providers)

• Order and transaction history

• Technical data (IP address, browser type, device information, cookies)

2. How We Use Your Information

We use your information to:

• Process and fulfil orders

• Deliver products and provide customer support

• Communicate order updates and service information

• Improve our website and services

• Prevent fraud and ensure secure transactions

• Comply with legal and regulatory obligations

3. Payments & Security

All payments are processed through secure third-party payment providers. We do not store or have access to your full payment card details.

We take reasonable security measures to protect your personal data from unauthorised access, loss, or misuse.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your data only with:

• Delivery and logistics partners (to fulfil your orders)

• Payment processors (to complete transactions)

• Service providers who support our website operations

• Legal authorities when required by law

All third parties are required to handle your data securely and lawfully.

5. Cookies

Our website uses cookies to:

• Improve user experience

• Remember your preferences

• Analyse website traffic

You can choose to disable cookies in your browser settings, but some features of the website may not function properly.

6. Data Retention

We keep your personal data only for as long as necessary to:

• Fulfil the purposes outlined in this policy

• Meet legal, accounting, or reporting requirements

7. Your Rights

Under UK data protection laws, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data (where applicable)

• Object to or restrict data processing

• Withdraw consent at any time

To exercise these rights, please contact us.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website means you accept the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us via our website.